BLOG-THEINSIGHT

  • South Africans at Pitti Uomo
  • Intro to Mozambican brand
  • Traveling to Africa this summer?
  • Mother's Day Gift Guide
  • 6 Books We Love by African Writers
  • 6 Looks For This Spring
  • Made with Pride: African Handmade Shoes
  • Cape Town Street Style
  • Designer Socks with African Touch
  • More THEINSIGHT
  • African Fashion Dictionary

  • Gift Card
  • Sign In
  • Account
  • Wishlist
  •  Loading... Please wait...

    Shipping and Free Returns

    Hassle-Free Shipping

    First of, all US orders are shipped free. You pay nothing! But if you want your product really quick- 2-day or overnight shipping- you will be able to see payment options on the checkout page.

    International shoppers, shipping is relatively easy too. We ask that you pay only $25, and we will cover the rest. Whether in Canada, South Africa, Nigeria, or even China- you pay $25. We also will ship your products next day, but it might take up to 15 business days to arrive. Also, customers are responsible for paying local fee’s for taxes and custom duties. 

    Yes, we know-Returns Happen

    This is why you want to make this process easy for you. Feel free to try out your purchase for 30 days. If for any reason, you are not 100% satisfied within this time frame, it is definitely okay to send it back to us. We will even pay for the return shipping cost. Just email us with your order info, and we will send a return label. That's it. Done. Once we receive your item, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.

    International returns will be a little more involving and to make sure we make this easy, we will handle  international returns case by case. Please email us at hello@onychek.com and we will help you with this process. Just to be clear, international customers also get 30 days to try out products.

    If you have any questions, please feel free to reach out to us

    We have one job-To make your experience seamless. Shipping/Return hassle won't stop us. Don't let it stop you from experiencing African brands.